Privacy Policy
Last updated: January 2025
1. Introduction
Property Prospect LLC ("we," "us," or "our") operates the Property Prospect platform. We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information.
This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address (provided through our authentication provider, Clerk)
- Name and profile information (if provided)
- User ID and authentication tokens
2.2 Usage Data
We automatically collect information about how you use the Service, including:
- Property searches performed
- Features accessed and actions taken
- Credit usage and consumption
- IP address and browser information
- Device information and operating system
- Time and date of access
2.3 Property Data
When you search for properties or save leads, we store:
- Property addresses and identifiers you search for
- Properties you save to your Kanban board
- Notes and custom data you add to properties
3. How We Use Your Information
We use the collected information for:
- Providing, maintaining, and improving the Service
- Processing your property searches and requests
- Managing your account, credits, and subscription
- Tracking usage and credit consumption
- Communicating with you about your account and the Service
- Detecting, preventing, and addressing technical issues
- Complying with legal obligations
We do not sell your personal information to third parties.
4. Third-Party Services
4.1 Authentication (Clerk)
We use Clerk for user authentication and account management. Clerk processes your login credentials, email address, and profile information. Please review Clerk's Privacy Policy to understand how they handle your data.
4.2 Property Data Providers
We integrate with third-party property data providers, including:
- ATTOM Data Solutions - for property data, owner information, and property history
- Google Maps API - for mapping, geocoding, and Street View imagery
When you perform a property search, we send the search parameters (such as address or coordinates) to these providers to retrieve property data. We do not share your personal account information with these providers beyond what is necessary to fulfill your requests.
4.3 Hosting and Infrastructure
We use Vercel for hosting and infrastructure. Your data is stored and processed on Vercel's servers. Please review Vercel's Privacy Policy for information about their data handling practices.
5. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Maintain your session and authentication state
- Remember your preferences and settings
- Analyze usage patterns and improve the Service
- Provide personalized features
Third-party services we use (Clerk, Google Maps) may also set cookies. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the Service.
6. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure authentication and access controls
- Regular security assessments and updates
- Limited access to personal data on a need-to-know basis
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide the Service to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing of your information
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us through the Service or using the contact information in your account dashboard.
9. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through the Service or at the contact information provided in your account dashboard.